Privacy Policy

This Privacy Policy outlines how The Roses Collection (referred to as "the Site" or "we") gathers, utilizes, and shares your Personal Information when you visit or make a purchase from our online store.

Collection of Your Personal Information

When you browse our Site, we automatically collect certain details about your device, your interactions with the Site, and the information necessary to process your orders. We may also collect additional information if you reach out to our customer support team. Throughout this Privacy Policy, any information that can uniquely identify you (including the examples provided below) is referred to as "Personal Information."

Here's a more detailed breakdown of the Personal Information we collect and the reasons behind it:

Device Information

  • Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie data, websites or products viewed, search queries, and how you navigate and interact with the Site.

  • Purpose of Collection: To ensure the Site loads correctly for your device and to analyze Site usage patterns, which helps us improve and optimize your experience.

  • Source of Collection: This information is automatically collected when you access our Site through the use of cookies, log files, web beacons, tags, or pixels.

  • Disclosure for Business Purposes: This information is shared with our platform provider, Shopify.

Order Information

  • Examples of Personal Information Collected: Your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

  • Purpose of Collection: To fulfill your orders by providing the products or services you've requested, process your payments, arrange for shipping, send you invoices and order confirmations, communicate with you regarding your order, screen orders for potential fraud or risks, and, based on your preferences, provide you with information or advertising related to our products and services.

  • Source of Collection: This information is directly collected from you during the checkout process.

  • Disclosure for Business Purposes: This information is shared with our platform provider, Shopify.

Sharing Your Personal Information

To effectively provide our services and fulfill our agreements with you, we share your Personal Information with trusted service providers. For instance:

  • We utilize Squarespace to power our online store. You can learn more about how Shopify handles your Personal Information by visiting their privacy policy: https://www.shopify.com/legal/privacy.

How We Utilize Your Personal Information

We use your Personal Information to deliver our services to you, which includes: offering our products for sale, processing payments, managing the shipping and fulfillment of your orders, and keeping you informed about new products, services, and special offers from The Roses Collection.

Cookies

A cookie is a small piece of data that is downloaded to your computer or mobile device when you visit our Site. We employ various types of cookies, including functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by enabling the website to remember your actions and preferences (such as login details and region selection). This prevents you from having to re-enter the same information repeatedly as you navigate the site. Cookies also provide us with insights into how visitors use our website, such as whether it's their first visit or if they are a returning customer.

Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page.  

Contact Us  

If you would like more information about our privacy practices or have any questions, please feel free to contact us via email at [email address removed].